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Privacy Statement


Moltex respects the right to privacy of every individual who visits our website. This Privacy Policy outlines the information we collect that is Personally Identifiable Information, how we use and store the information collected, and your rights to verify and amend the information.

By using this website, and providing us with information, you consent to its use in line with this policy. Moltex will always handle information in compliance with the Data Protection Act (1998).

Information that we collect

If you contact us, we may keep a record of that contact. We will only collect additional personal information, other than that explained here, with your consent.

Certain features of our site require Cookies in order to function. A Cookie is a small piece of information that is placed on your computer, and is used to differentiate you from other users accessing our site. We use this so that we can ensure your information is kept separate from that of other users of the site. For more information on cookies, please refer to the documentation provided with your web browser software.

We may also collect information on the type of web browser that you are using, the operating system that your computer uses, and (where applicable) the link that you followed to get to our website. We use this information to produce general statistics about the numbers of unique visitors to the site and what software they use. In turn, these statistics are used to channel effort into further developing our site to meet the needs of our users.

When we will contact you

We will not send you any e-mail without first asking you whether you wish to have promotional information sent to you. If you agree, we may contact you at the email or other address which you provide to us in order to:

- Provide you with updated information about our website
- Provide you with other information about our products and services which you may enjoy

You can access the information we keep about you

If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by e-mailing us at info@moltex.com.au. Our file of your information will be made available to you within 14 days.

Changing the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date, please contact us by e-mailing us at info@moltex.com.au and we will amend this record.

Deleting the information we have about you or stopping any further advertising material

If you wish to have your personal information deleted, please let us know by e-mailing us at info@moltex.com.au and we will take all reasonable steps to delete it unless we need to keep it for legal reasons. If you do not wish to receive further information from us, please let us know by e-mail.

Storage and security of your personal information

We try to do everything reasonable to keep secure any information which we hold about you, and to keep this information accurate and up to date. Access to this information is restricted within Moltex employees who have specific authorisation. We also continually endeavour to improve our security safeguards. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure, so we cannot absolutely promise that the information you provide to us will always be totally secure. Moltex will not be held responsible for events arising from unauthorised access to your personal information

Moltex and links to other websites

Moltex provides links to websites outside of the Moltex service. These linked sites are not under our control, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.

What to do if you have a problem or question

If Moltex becomes aware of any ongoing concerns or problems with our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us by calling 1300 767 065 or writing to All/148 Old Pittwater Road, Brookvale, NSW 2100 or by e-mailing us at info@ecodirect.com.au

Moltex takes the security of any information we hold very seriously, and will always implement security measures that are in line with current best practices and recommendations.

In addition, our web servers are housed behind a secure firewall that prevents access to our databases from unauthorised users. All of our servers are housed in a secure environment with high levels of physical security, and access is only permitted to a handful of security screened staff.

Your order, including your credit card number, is securely encrypted by SSL before being sent to us. This sophisticated encryption process ensures that your personal data is unable to be decrypted when it travels from your computer to us and ensures your privacy and the integrity of your order.

Amendments to data

For the purposes of the Data Protection Act (1998), the controller of all information collected on this website is:
A11/148 Old Pittwater Road
NSW 2100

Third Parties

Moltex does not and will never pass your information to any third party without your prior authorisation.

Further Information

If you require further information or have any questions regarding this policy, then please email us at info@moltex.com.au

The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

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